Wednesday 3 April 2013

Marketing Strategies for Hospitals

The United States is witnessing an era where new hospitals are coming up at a rapid pace. There are slew of challenges that these hospitals are facing. An off-putting task that every hospital is facing today is of marketing itself. It is astonishing to know that many doctors are unaware of any existing marketing strategy. What’s even more bewildering that millions are spent structuring a hospital and nothing is done when it comes to promoting it. For those of you who are unclear about how hospitals are marketed or how to market a hospital in a professional and ethical way, here is a sneak peek:

Ever heard of Segregation or USP (unique selling proposition)? What makes your hospital different from private clinics? Be legitimate and different at the same time. Never duplicate what others are doing. Ask yourself, who will prefer an outdated imitation when the genuine is already available? You could be the most reliable or the most experienced, but your hospital will not be able to sustain serious competition if compromised on originality.

It’s a proven fact that Customer Relationship Management is a pioneer tool to retain old customers and ensure the publicizing of positive word of mouth. It is a widely known reality that if we retain our current clients and they are loyal to us, we can easily increase our business roughly by 20%. Moreover, we get additional benefits for retaining old clients. They are likelier to recommend your services to others.

Stick to your specialty. However, it is wise to expand but sticking to what you do the best is much more result-oriented. If you are widely acclaimed for your cardiology services then let it be. Don’t fall into the trap of augmenting dermatology or orthopedics. Playing with your brand identity can backfire and may cause harm to your reputation.

In the end, one needs to have patience. Marketing strategies won’t bring you results overnight. However, you can always explore other options like website designing, content marketing, SEO, Social Media marketing and so on for your hospital to reach a wider audience.

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